Manoir Victoria - Quebec City

It was close to everything within the walls of Quebec and the people were very accomodatiang

The breakfast buffet's could have been more organized

Everything was perfect but the bed was special!

Very good central location. Good comfortable rooms, good pool and fitness area. Food in bistro was of a very good standard. Staff friendly and helpful

If you break does not include breakfast, we found it expensive for what you get. better to eat in the many coffee shops nearby

Great service, friendly staff, very helpful. Our room was very quiet, which we always appreciate.

1. There is no elevator at the entrance to the hotel, so you have to ascend two fairly steep sets of stairs to reach the front desk. Not easy when you are carrying heavy luggage. Particularly not easy for my husband, who has arthritis of the hip. We had to go up and down those stairs three to four times a day, every time we entered or exited the hotel. We were not aware of that when we booked the room. There did not seem to be any other way for guests of the hotel who are disabled to enter or exit. 2. Mandatory valet parking is a bit inconvenient and sometimes slow - you can't come and go quickly because of the need to wait for your car keys. 3. The maid who cleaned our room ran the vacuum over my $400 glasses. I had to replace them completely - they were unrepairable. We did not ask for any compensation but it would have been nice if the hotel had acknowledged the mishap somehow.

The hotel was central to Old Quebec attractions. The service was excellent, rooms were clean, spacious and well appointed. I would call it a Boutique hotel.

the quality of services was excellent and location was perfect.

This is a great hotel in a excellent location, I would recommend it

Great location and very good service. Had New Years dinner in dining room and it was wonderful, delicious food and attentive service.

We felt our room was small for what we booked as a superior room. To us it should have been classified as a standard room.

The Staff at Hotel Manoir were friendly, the service very efficient and our stay was lovely! Our flights were cancelled due to bad weather, we called the hotel, and they had the room keys waiting when we arrived 20 minutes later. A great place to stay. Congratulations to the staff of Hotel Manoir Victoria.

The hotel was warm and inviting and the staff was friendly, attentive and accomodating. It was located on a charming side street in Quebec City and was close to shopping, tourist sites, and restaurants. It snowed while we were there in November and the sophisticated Christmas decorations made it a magical place to be for the holiday season.

My family thought, though while very clean, that the rooms looked dated. I thought they seemed charmingly European.

The location is outstanding, right in the heart of the old city, close to everything.

Breakfast wasn't included, but it wasn't a huge deal - there are tons of cafes and bakeries in the neighborhood.

The staff is most helpful. The main dining room is good and good value for money.

The staircase from the main entrance is long and would be difficult for those who have mobility problems or those with heavy luggage which they wish to carry.

I love the foyer. The staff were super friendly and helpful.

The TV was old and the beds were akwardly placed. We kept banging out knees against the frame.

The front desk personnel were friendly and very helpful and resourceful in answering our questions.

Our room was right over the front door and it was noisy at night. Laying in bed at night trying to ignore the noise, we wished we had requested to be moved to a different room.

Location in old town, quiet. Really excellent (main) restaurant. Very friendly helpfull staff. Clean room and nice new clear bathroom with jacuzzi and shower. Very confortable bed.

A few details: could not stop airco fan. Difficult to open window. On arrival appr 3/4 h delay before luggage was brought to room. No problem on departure.